Update Admin and Billing Information

Overview

If you're looking to replace the current admin managing your CircleCI account, you'll need to become an admin yourself first. Once you have admin access, you will be granted the necessary permissions to manage both the account and the billing side of things.

What Admins Can Manage

Organization admins have exclusive access to:

• Edit billing information
• Update credit card details
• Adjust monthly credit subscriptions
• Modify the billing email address
• Cancel subscriptions

Becoming an Admin

To manage billing and account settings, you must have administrative privileges on both your Version Control System (VCS) and CircleCI. Here's what you need to know:

1. You must be an organization admin on the VCS to access the CircleCI UI and billing portal. To find out if you are the admin on the account, please visit this article: Am I an organization admin?
2. You can find the list of admins for your account by following these instructions: How do I find my org admins?

To set up admin access:

1. Follow GitHub's instructions for appointing an organization admin: Maintaining ownership continuity for your organization
2. Refresh your user permissions using our guide: How to Refresh User Permissions?

Updating Account Information

Credit Card Updates

All credit card updates must be made directly by account admins. Please visit this article: Update Credit Card

Company Address

To update your company address:

1. Log in to the CircleCI UI
2. Navigate to the Billing tab
3. Select Payment Details
4. Update your address information

Company Name Changes

To change your company name create a support ticket.