Billing
This page is for users needing help with managing their CircleCI payment information. Here you'll find answers to frequently asked questions about Billing details and paying for CircleCI.
- Accumulated a large block of credits: Tips for Efficient Usage.
- Updating the Company Name on Billing
- Can I Change My Billing Date for the Performance Plan?
- How to Submit a Tax Exempt Status Update (Performance Plan)
- Do You Offer a Nonprofit Discount?
- Understanding the Difference Between CircleCI's Usage API and Plans UI
- Understanding $0 Value Invoices and Correct Billing Statement
- Update Admin and Billing Information
- Advanced Pre-paid Billing: Premium Features Access
- Can I switch from credit card to bank transfer or purchase order on a month-to-month plan?
- Why is my job "preparing" and what does this mean?
- Performance Plan Prepaid Billing Missing Discount Issue Resolution
- Credit Usage Review/Tools
- Credit Refills on Performance Plan
- How to View CircleCI's W9
- Restoring Account from Dunning/Cancelled Status
- How do I cancel Starter Support?
- How Do Network Storage Charges Work?
- How do I check the total duration billable for a workflow?
- Cancelling Performance Plan Subscription
- Accessing Billing Statements
- Update Billing Email
- Update Credit Card
- Prepaid Billing
- Frequently Asked Credit Questions
- Jobs have completed but workflow duration timer continues to run
- How to Update Billing Information (Performance Plan)
- Can I Share my Plan? Can I Stop Sharing my Plan?
- Support Plans - Priority & Response
- How to Modify Account Plans