How to Reduce Frequent Credit Top-Up Invoices

If you’re receiving frequent individual credit top-up invoices, it may be a sign that your initial credits package is too small for your current usage. To reduce the number of top-ups, you can increase the amount of credits purchased upfront.

⚠️ Only Organization Admins can update the credits package.
If you are not an Admin on the organization, you will not see the options to manage or edit the credits package in CircleCI.

If you’re unsure who the Admin is for your organization, or need Admin access granted, refer to this article on how to identify your organization’s Admin:
 How do I find my org admins?
 

When Should You Consider Increasing Your Credits Package?

You may want to update your credits package if:

• You’re receiving top-up invoices every few days

• Your usage has increased recently

• You prefer predictable billing with fewer invoices

How to Update Your Credits Package

As an Admin on the organization, follow these steps:

1. Log in to CircleCI

2. Navigate to the Plan page

3. Click MANAGE in the top-right corner

4. Select the pen (edit) icon to edit your credits package

5. Choose one of the following options:

   • Build as much as you did in the last 3 months
     This option automatically estimates the number of credits you need based on your recent usage.

   • Input an amount manually
     Enter a custom number of credits if you prefer more control.

Best Practices

• Review your average monthly usage before selecting a credits amount

• Consider your budget and expected growth

• Revisit your credits package periodically as usage changes