Submit a request – CircleCI Support Center

Please choose your issue below

Your email address

I confirm that I have reviewed CircleCI's US Sanctions policy

https://support.circleci.com/hc/en-us/articles/360043679453-CircleCI-Terms-of-Service-Violation-Sanctioned-Country

Subject

Please include the error message you are encountering in the subject field.

Description

Please be sure to include any timestamps, screenshots, examples, and recent changes to ensure as many details as captured within your description - What steps have been taken before opening this support request?

Full Name

First, middle and last name/surname

Email address

Please provide us with your email address so that we can reach you in case we need additional information

GitHub, Bitbucket, or other Version Control System (VCS) Username

In what city and country do you currently live?

Which Sanctioned Location(s) were you in when your access was restricted?

Your location when your access was restricted

If you selected, “None of the Above” when your access was restricted, please provide the city and country where you were actually located:(FITB)

Why did you access CircleCI's Services while in a Sanctioned Location?

If you selected "For business/commercial use with individuals and/or businesses in a Sanctioned Location," please provide:

1. the nature or purpose of your business/commercial use in the Sanctioned Location; 2. what companies or other organizations in the Sanctioned Location were involved or with which you were interacting; and 3. whether you plan to continue such business activity

Are you or do you use your account on behalf of any of the following? (check all that apply)(optional)

Select if your answer is "Yes"

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