Support
59 articles
- Submit a support ticket from the Support CenterHow Server and Cloud customers open a support ticket from the Support Center chat widget, track tickets, and what changes when you are signed in.
- How to Find Your User ID in CircleCI
- How to Find Your Organization ID
- Understanding CircleCI's Product Roadmap
- Machine runner jobs remain queued
- Resolving macOS Application Build Stuck on _CodesignAppBundle Step
- Retrieving CircleCI Usage Reports: Understanding API Behavior and Troubleshooting
- Using Runner command prefixes in Machine Runner
- Resolving Java Test Failures Due to Image Deprecations in CircleCI
- Troubleshooting Docker Layer Caching (DLC) Teardown Errors
- How to Locate the Project ID in CircleCI Project Settings
- What's the difference between my Support Plan Type and my Pricing Plan Type?
- Why does my Support Portal organization not match my billing organization?
- Post-incident public announcements
- Resolve "Certificate Signed By Unknown Authority" error in Alpine images
- How to view your GitHub webhook deliveries
- Removing Unwanted Organizations from Drop-down Menu
- What languages can I contact support in?
- Cloud Data Retention Policy and Settings
- How ticket priorities are set
- CircleCI Feature Preview
- Where to Find Your Linked VCS Account Username
- Can I contribute to the CircleCI blog?
- How to Determine which User Deleted a Context
- How to Find "hold" Step Approver in a Workflow?
- Troubleshooting "fatal: reference is not a tree" Error in CircleCI Builds
- Outbound Calls with Support
- Handling Exit Code 2 in CircleCI Orbs for Workflow Success
- Debugging Cancelled Workflows in CircleCI
- ECONNRESET Errors During npm Installs
- What are the basics of CircleCI?
- How To Submit a Feature Request
- Resolving Issues with New Create Project API endpoint
- [WIP] Resolving Issues with CircleCI's New Project Creation API
- Resolving CircleCI Build Failures Due to Resource Constraints
- How CircleCI Notifies You About Planned Maintenance and Service Changes
- Build Error or Page Not Found for Bitbucket Connected Account
- Best Practices When Opening a Support Ticket
- Deploy Markers 404 Error: "release not found" When Running circleci run release update
- Resolving "Something Unexpected Happened" Error in CircleCI SSO Configuration
- Fixing Repeated Google Authentication Prompts with the CircleCI Docs MCP Server
- How can I report a bug?
- Access to support.circleci.com was denied
- Support Center Login Fails - circleci.zendesk.com refused to connect
- CircleCI CLI - Context Command errors with "Must have admin permission"
- How to Request Audit Logs?
- How To Upgrade Your Support Plan
- My build fails to pull Docker image with "Too Many Requests" - Rate Limiting by Docker Hub
- Connecting to Remote Desktop (RDP) on Windows jobs
- Troubleshooting caching in the Docker Executor "Spin Up Environment" Step?
- Resolving "Error response from daemon: OCI runtime create failed" Errors
- Resolving "Error Reading Historical Timing Data" in CircleCI
- Resolving Failed Request to `api/v1/me`
- Job status is "failed" even though all parallel runs appear to have passed.
- Expectations for Customer Escalations
- How to Create a New Project in CircleCI
- Resolving Infinite Loading Issue on CircleCI Due to 401 Error
- Resolving "No Configuration Found" Error for Dependabot pipelines on CircleCI
- How to make the best use of CircleCI's self-serve support assets