How to merge your CircleCI accounts

When you sign in to CircleCI, you can do this either with your email address or with one selected VCS provider (example: Github).

If you signed up with your email, you will be offered the option to connect your Github or Bitbucket user to your CircleCI account. If you signed up with a VCS provider, you will be able to add additional account integrations (example: BitBucket) on your account's page here: https://app.circleci.com/settings/user.

If you have already linked or signed up with a VCS user to CircleCI previously and are trying to connect this same user to another account, you will see the following error:

We encountered a problem adding your identity to CircleCI... The identity provided by your VCS service is already associated with a different account. Please try logging in using that account or contact us for further help.

If you receive this error, please follow the article outlined in this Support Article:

• How to Manage Your VCS Connections with CircleCI and delete your user identity