CircleCI Support Options

Free Plans

Customers on free plans do not have access to ticketed support - please visit the Community Forum where you can search and ask questions.

We also recommend searching this Support Center and reading the official Documentation to get answers to your questions.

Paid Plans

If you're on a paid plan you can contact our Support Engineers by Opening a Support Ticket. Please first search this Support Center and check the Documentation in case your issue has already been answered.

Premium Support

To get guaranteed SLAs and faster response times, we have a range of Premium Support options to suit your needs. Please see this page to find out more and request details.

Feature Requests

Visit our Ideas portal to make feature requests and add your vote to existing requests. We prioritise what to build based on customer suggestions and votes there.

Bug Reports

Bug reports can be submitted on the community forum or via a ticket for customers on paid plans.

Community Forum

Our community forum 'Discuss' is a great place to ask questions and share your ideas about CircleCI.

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