Overview
If your job indicates that it is "preparing", it means that CircleCI is setting up or dispatching your job so that it may run. "preparing" is not the same as queued. If you are notified that a job is "queued", it indicates that your job is waiting due to a plan or concurrency limit.
You are not charged credits in both cases while the job is in the "queued" or "preparing" stages.
Solution
If your jobs use the Docker executor and you find that they are "preparing" for quite some time, you may be able to reduce the delay by using more recent Docker images. See Building Docker images for more information.
Additional Resources
- CircleCI Documentation: Am I charged if my job is "Queued" or "Preparing"?
- CircleCI Documentation: FAQ
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