Billing contacts will receive notifications regarding an accounts payment status. They will also receive payment receipts and invoices.
These changes can only be made by an organization's admin. To help identify your organization's admins, please reference the articles below:
Update Billing Contact Name
Please contact email@example.com for updating your email address with below information:
New contact information:
It would be super helpful if the customer can provide past statement issued by CircleCI.
Updating Billing Contact Email
- From your CircleCI UI landing page, click into the Billing tab.
- Scroll down to Billing Email section, select Edit.
- From here, you can self serve and update your billing email.