Overview

CircleCI mirrors permissions from your VCS provider. Meaning, if a user is an organization admin your VCS, they are an organization admin on CircleCI.  Permissions are checked against the VCS for each page load.

How to determine if you are an organization admin

GitHub

An org admin is an Owner on Github and following at least one repo being built on CircleCI. You can view organization members by navigating to https://github.com/orgs/{YOUR_ORG_NAME}/people

 You can read more about GitHub Permissions here (https://help.github.com/en/articles/permission-levels-for-an-organization)

Bitbucket

An org admin is an Admin on Bitbucket and following at least one repo being built on CircleCI

Troubleshooting

If you are experiencing issues with permissions mirroring to CircleCI, try the following steps:

1. • Access the page on Incognito mode, with a different browser, and/or different device. This may be a browser cache issue and will require the cache to be cleared on your browser.
   • If you no longer see the warning banner, please clear your browser cache for any times related to *.circleci.com, and circleci.com.
   • Refresh your account permissions by visiting your user settings page and click Refresh Permissions.
2. If the above steps do not work, please submit a Support Ticket or write to support@circleci.com  with the organization name, username and the VCS provider (GitHub or Bitbucket). Support will clear the cache on CircleCI's end to clear any potentially stale or corrupt permissions.