How do I cancel Starter Support?

Editing Your Support Plan

Changes to your organization's Support Plan must be made by an org admin. If you run into problems identifying an org admin, please use this guide.


  1. Navigate to your Plan Overview Page
  2. Click on the Manage tab
  3. In the Support section, click Edit (Pencil Button)edit-support-plan.png
  4. Select Free support from the drop downconfirm-change.png
  5. Confirm Changes

Note that your Support plan will be downgraded immediately, it does not wait until the end of the billing cycle.


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