Editing Your Support Plan
Changes to your organization's Support Plan must be made by an org admin. If you run into problems identifying an org admin, please use this guide.
- Navigate to your Plan Overview Page
- Click on the Manage tab
- In the Support section, click Edit (Pencil Button)
Free supportfrom the drop down
- Confirm Changes
Note that your Support plan will be downgraded immediately, it does not wait until the end of the billing cycle.