Overview

CircleCI now offers Prepaid Annual Billing for Performance Plan customers who opt in to buying a minimum credit allotment of 1 million credits. With Prepaid Billing , Performance Plan customers are eligible to receive discounts on their purchase of 5 million or more credits. Discount amounts will vary by purchase amount. 

Prerequisites 

These changes can only be made by an organization's admin. To help identify your organization's admins, please reference the articles below:

• Am I an Org Admin?
• How do I find my org admins?

Prepaid Billing Credit Discount Pricing  

The discount tiers for Prepaid Billing are as follows:

• 5 million credits - 2% discount

• 10 million credits - 3% discount

• 41.67 million credits - 4% discount

• 83.33 million credits - 5% discount

Monthly Bonus Credits

Prepaid Billing customers still receive 30,000 bonus credits monthly. These credits do not roll over month to month. 

Prepaid Billing Credit Expiry Date

Credits purchased on a Prepaid Plan have an expiry date 12 months from their purchase date. 

Determining which credit amount is best for your team 

The best way to make a decision is using the estimate provided with the Prepaid Billing tab within your Manage Plan page. The page provides you an estimate based on your last 3 months of usage and provides a suggested level for purchasing through Prepaid Billing- the options are dynamic and take into consideration any recent changes to your usage. 

Switching to Prepaid Billing with residual credits on Performance Plan 

Credits remaining from your Performance Plan will still be available when utilizing Prepaid Billing. Their expiration date will remain the same from their original purchase date. All purchased credits expire after 12 months. 

Bank transfer and Purchase Order

Unfortunately, we are only able to accept credit card payments for this plan and cannot support bank transfer or ACH payments at this time.
 

Credit Refills on Prepaid Billing

An email will be sent to the billing contact when your team reaches 10% of your original purchase amount. The refill will match the amount of your original prepaid purchase. If you would like to change the refill amount, please update the subscription before your credit runs out.

Changing Refill Amount

Refill amounts are able to adjusted to meet your team's needs. 

1. The Admin of the org should head over to your CircleCI UI Overview
2. Select Manage Plan tab. 
3. Select on the 'Set up and switch' and amount to desired number.

Please note: Refills will not be triggered until your account has hit 0 credits with 100% refill amount of your subscription. 

To cancel the plan

1. Login to your CircleCI UI and select Manage
2. Select on the 'Edit Pen' icon
3. Select on 'Looking to switch back to monthly billing for your subscription?' then Confirm.