Overview

Organizations can need additional contacts for either Security or Service related notifications. Adding additional security or technical contacts ensures that communications reach those at a company who are not admins on their organization but are responsible for the operations and security of an Organization using the CircleCI platform for their CI/CD.  By default, notices are sent to the organization's admins and the primary contact in CircleCI's Customer Relationship Management software.

Prerequisites

These changes can only be made by an organization's admin. To help identify your organization's admins, please reference the articles below:

• Am I an Org Admin?
• How do I find my org admins?

How to Add Additional Contacts

As an organization Admin, Navigate to your Organization Settings Page on the left-hand side of the dashboard.

Under the Overview section, there are options to manage Technical Contacts and Security Contacts.

Within each respective section, there is a button to add a contact. 

Note: There is a limit of 5 Emails for these contacts. If the limit is reached, there will be a banner instructing users to remove emails before others can be added.

We encourage using mailing groups and managing user contacts via the mailing group to reach the most people within your organization without exceeding the maximum allotted email contacts per organization