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Rachael

Error Fetching Repositories

You may experience this error on your Projects dashboard when the authorization for one of your linked accounts is no longer valid. This commonly happens when a user has both a Bitbucket and GitHub account linked to CircleCI.

For example, when loading the GitHub projects page, CircleCI still tries to reach out to Bitbucket to pull in your projects, but this API call fails. This then throws the following error that breaks the page:

An error occurred while fetching your repositories. Please refresh to try again.

Solution

If you're encountering this error, please reach out via our Support Center for help from one of our Support Engineers. 

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