Notification Emails Not Coming to a Secondary Email Address

If you are not receiving success/failed email notification on your secondary email address even after selecting it in the "notification settings" page (https://app.circleci.com/settings/user/notifications), please check the below things:

 

1. Make sure your secondary email is verified on the VCS (GitHub & Bitbucket).

2. Once the email is verified, refresh the permission from the user settings.

 

If you are still facing the issue, please submit a ticket to Support or write to support@circleci.com.

 

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