If your settings page state your plan is managed by GitHub Marketplace, you must cancel your plan via GitHub. Because GitHub Marketplace is billed on a monthly basis, you will need to wait for your billing cycle to end before signing up on CircleCI. If you have any further questions, please contact GitHub Support. You can read more about GitHub Marketplace here https://github.com/marketplace/circleci.
How do I cancel my Bootstrap or other GitHub Marketplace plans and switch to Performance?
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