"This job has been blocked because no user seats are available on your plan. Please purchase more user seats to continue building."

Overview

If you see the error message `Blocked due to plan-no-user-seats-available`, that means you are pushing a build to run on CircleCI by a user who is not listed as an Active User for the current billing cycle.

To view your Active Users visit:

https://circleci.com/gh/organizations/ORGNAME/settings#usage under the `Users` tab.

To learn more about Active Users, visit What is an Active User? 

How to unblock builds

To begin running builds, you will need to purchase additional seats to match the number of Active Users for that given billing cycle then re-run the job.

If you still encounter issues, please submit a Support ticket or write to support@circleci.com

Learn More

What is an "Unregistered User"?

 

 

 

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