Creating a Support Bundle

When submitting a Support ticket for the private installation of CircleCI, you may be asked to provide a support bundle. Usually, this can be downloaded from the "Support" tab in the Management Console.

In cases where this is unsuccessful, you can manually create a support bundle with the following:

  1. SSH into the Services machine
  2. To obtain the app id for CircleCI run: sudo replicated apps
  3. To download the support bundle: sudo replicated support-bundle [app-id]

See additional documentation from Replicated:

Generating a Support Bundle from the CLI

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