Why can't I find failure status errors when checking runner logs?

Overview

If a container-runner task is claimed but does not start within ~10 minutes, it is expected behavior for the pod to time out and you will receive a "infrastructure failure" error. You will not see any failures in your logs, as the pod did not start.

In this case, we recommend inspecting the output in the Task lifecycle step and running the following command: 

kubectl describe pod -n circleci < full pod name >

 

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