Problem
When you trigger a build, workflow metrics may not appear on the Insights page or via the API. The Insights page or API may return no data or show outdated information.
Insights is not a real-time reporting tool. Data may take up to 24 hours to appear.
Solutions
Verify the 24-Hour Refresh Window
Metrics refresh daily and appear within 24 hours. If workflows run outside the 24-hour window, the Insights page will appear empty during this time.
Check Your API Query Parameters
If using the API, verify that you set the query parameter reporting-window=last-24-hours. If this is the case, try increasing the reporting window to retrieve data from a broader time range.
Outcome
Metrics should appear within 24 hours of workflow execution.
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