Organization Not Listed in CircleCI
If you cannot see your organization in the dropdown menu in the UI, please follow the steps below:
Ensure GitHub Connection
If you log in using email and password, you may not see your organization because you have not connected to GitHub OAuth. Please navigate to you user settings page:
- https://app.circleci.com/settings/user.
- From there, near the bottom of the "Account Integrations" section, there is a blue link you can click that will allow you to link your GitHub account. This link reads as: "Received instructions from the CircleCI Support team to authorize a GitHub OAuth App? Click to be redirected"
Check OAuth app access restrictions
Check to make sure CircleCI is enabled in your GitHub organization third-party app restrictions in your Organization Settings. You can read more about these restrictions on the GitHub docs page.
https://help.github.com/articles/about-oauth-app-access-restrictions/
Verify GitHub Permissions
You may also need to enable CircleCI on the individual application page. You can do so with the following steps:
- Go to the Account Integrations page here: https://circleci.com/account
- Click the blue check permissions link in the GitHub section, next to "Are you missing a GitHub Organization?".
- This will take you to the app page on GitHub where you can grant permissions to CircleCI in the Organization Access section at the bottom.
If you continue running into issues, please submit a ticket with our Support Team via the Support Portal.
Comments
I couldn't get it working using these instructions. What I did was:
- Go to CircleCi Account Integrations page: https://circleci.com/account
- Click on the blue "Check permissions" link next to "Are you missing a GitHub Organization?"
- This link will take you to a Circle CI page within GitHub that has this URL scheme: https://github.com/settings/connections/applications/CIRCLECI_APPID
- In the "Organization Access" section in that link, click "Grant Access" next to the organization you'd like to add
- Log out/in of Circle CI
You should be able to see your org's projects!
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